Last Updated: May 16, 2024
Your privacy is important to Workspot, Inc. (“Workspot”). This Policy explains how your personal information is collected, used, and disclosed by Workspot.
This Privacy Policy (“Privacy Policy“) explains how information is collected, used and disclosed by Workspot Inc., a Delaware corporation (“Workspot“, “we”, or “us”), and applies to information we collect when you use or access our online or mobile websites (www.workspot com), products, services or applications (collectively, the “Workspot Services“), or when you otherwise interact with us. We respect the privacy rights of users and recognize the importance of protecting information collected about you.
Workspot, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the U.K. Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework. Workspot also complies with EU’s General Data Protection Regulations (“GDPR”). See the sections entitled EU-U.S. Data Privacy Framework, the U.K. Extension, Swiss-U.S. Data Privacy Framework, and International Transfer, below, for further information.
WHAT WE COLLECT
We collect information from you in various ways when you use our website or correspond with us via communication services, such as email and social media. We may collect personal information that you directly enter on our website or send to us via communication services. Information we may collect includes name, email address, title, and company. In addition, when you visit our website some information may be automatically collected. For example, it is standard for your web browser to automatically send information to every website you visit including ours. That information includes your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring website addresses. We may also collect information about your computer’s operating system and information about your usage and activity on our website. We use this information, which does not identify individual users, to administer the site, to track users’ movements around the site or hosted service, to improve our products and services, and for internal recordkeeping as a whole. To learn more about how we automatically collect personal information, see the section entitled Tracking Technologies.
HOW WE USE PERSONAL INFORMATION WE COLLECT
The personal information we collect allows us to provide you with our products and services, to operate and improve our website, and for other purposes described in this Policy or disclosed to you on our website or in connection with our products and services. For example, we may use the information we collect from you on our website:
● to register you for an account with us to use the Hosted Service (Workspot Control) or Workspot Client Application;
● to allow you to apply to become a partner or customer;
● to facilitate the provision of software updates and improve your experience on our Site;
● to respond to comments and questions and provide customer service; and
● to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
Workspot may store and process personal information in the United States and other countries.
SHARING OF PERSONAL INFORMATION
We use third parties such an email service provider to send out emails on our behalf. When you sign up for our products or services, we will share the personal information you provide only as necessary for the third party to provide that service. These third parties are obligated to protect your information. We do not sell your personal information to third parties. If this practice should change in the future we will update this policy and provide individuals with opt-out or opt-in choice as appropriate prior to sharing their personal data.
We do not share your personal information with third parties other than as described in this privacy policy above and as follows:
● with third party vendors, consultants and other service providers (“Service Providers”) who are working on our behalf and need access to your information to carry out their work for us;
● to (a) comply with laws or respond to lawful requests from public authorities including to meet national security and law enforcement requirements, and legal process, (b) to protect the rights and property of Workspot, our agents and others including to enforce our agreements, policies and terms of use, or (c) in the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person;
● in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice via email and a prominent notice on our website if your data is transferred and becomes subject to a different privacy policy; and
● to any other third party with your prior consent to do so.
EU-U.S. Data Privacy Framework, the U.K. Extension to the EU-U.S. DPF, and Swiss-U.S. Data Privacy Framework
Workspot complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.
Workspot has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.
Workspot has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Our participation in the Data Privacy Framework applies to all personal data that is subject to this Privacy Policy and which is received from the EU and the European Union, European Economic Area, United Kingdom, and Switzerland. We will comply with the Data Privacy Framework Principles in respect of such personal data.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Our accountability for personal data that we receive under the EU-U.S. and Swiss-U.S. Data Privacy Framework and subsequently transfer to a third party is described in the Data Privacy Framework Principles. In particular, we remain responsible and liable under the Data Privacy Framework Principles if third-party agents that we engage to process the personal data on our behalf do so in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.
We acknowledge that pursuant to the EU-U.S. and Swiss-US Data Privacy Frameworks EU, UK and Swiss individuals have the right to access their data that is transferred into the United States. Data subjects can also update, amend or change inaccurate information and request deletion of data that is found to have been processed in violation of the Data Privacy Framework Principles. Individuals wishing to exercise this right may do so by emailing us at privacy@workspot.com.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to privacy@workspot.com.
We encourage all European individuals (including Swiss and United Kingdom individuals) to contact us should you have a GDPR or Data Privacy Framework-related (or general privacy-related) complaint at privacy@workspot.com.
In compliance with the EU-US Data Privacy Framework Principles, Workspot commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Workspot by email at privacy@workspot.com.
Workspot has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2
Workspot is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
INTERNATIONAL TRANSFERS
As part of its GDPR compliance program, Workspot now requires a data processing agreement with its data controllers containing the EU’s Standard Contractual Clauses which covers the collection, use, retention and processing of personal information transferred from the European Union to the United States. Any questions regarding Workspot’s GDPR compliance should be submitted to privacy@workspot.com.
EU, UK and Swiss individuals with GDPR complaints also have the right to contact their local data privacy authority (DPA) or the Swiss Federal Data Protection and Information Commissioner (FDPIC). Please follow the links below for more information regarding these options:
Swiss Individuals — https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/links/data-protection—switzerland.html
EU Individuals — https://edpb.europa.eu/about-edpb/about-edpb/members_en
UK Individuals — https://ico.org.uk/
Data subjects and data protection supervisory authorities in the EU may also contact our data protection representative according to Article 27 GDPR.
- DP-Dock GmbH, Attn: Workspot
- Ballindamm 39, 20095 Hamburg, Germany
- www.dp-dock.com
- workspot@gdpr-rep.com
CALIFORNIA CONSUMER PRIVACY ACT
Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information collected by the business with whom they have an established business relationship. If you are a California resident, you may exercise certain rights to access, restrict, or delete your personal information by submitting a request to privacy@workspot.com.
TRACKING TECHNOLOGIES
Tracking technologies such as: cookies, beacons, tags and scripts are used by Workspot, our website analytics and service partners such as Google Analytics, HubSpot or Salesforce. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies for saving users’ settings, improving navigation, and to provide more relevant information on our website. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
We gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine these log files with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
We use Local Storage (LS) such as HTML5 to store content information to provide certain features on our website. Various browsers may offer their own management tools for removing HTML5 LS.
We partner with a third party to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
SECURITY OF YOUR PERSONAL INFORMATION
The security of your personal information is important to us and we are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place reasonable suitable administrative, technical, and physical measures and procedures to safeguard and secure your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable. If you have any questions about security on our website, you can contact us at privacy@workspot.com.
UPDATING AND ACCESSING YOUR PERSONAL INFORMATION
If your personal information changes, we invite you to correct or update your information as soon as possible. You can request changes or access to your information by emailing privacy@workspot.com. If you wish to cancel your account, request that we no longer use your information to provide you services or delete your information, contact us at privacy@workspot.com. We will respond to your request to have your personal information deleted within thirty (30) days.
DATA RETENTION
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@workspot.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
OPT-OUT
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at privacy@workspot.com.
CHILDREN
We do not knowingly collect personal information from children under the age of sixteen (16). If we learn that we have collected the personal information of a child under the age of 16, we will take steps to delete the information as soon as possible.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites, products and services of interest. In the event that our website includes links to other websites or sites whose privacy practices may differ from those of Workspot, you should note that we do not have any control over that other website. Therefore, if you submit personal information to any of those sites, your information is governed by their privacy statements and we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. We encourage you to carefully read the privacy statement of any site you visit.
SOCIAL MEDIA WIDGETS
Our Site includes Social Media Features, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
PUBLIC FORUMS
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at privacy@workspot.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
FRAMING
Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to Workspot.
TESTIMONIAL
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@workspot.com.
CHANGES TO THIS POLICY
We may change this Policy from time to time by updating this page. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
QUESTIONS ABOUT THIS POLICY
If you have any questions about this Policy, please contact us at privacy@workspot.com.
Attn: Privacy
Workspot, Inc.
1901 S. Bascom Ave, Suite 900
Campbell, CA 95008 USA
888.426.8113 (toll free) or +1 408.479.5289
